o9 Solutions, an enterprise AI software platform provider for transforming planning and decision making, and research firm Supply Chain Insights jointly announced that LKQ Europe was selected to participate in a pilot program to test outside-in planning concepts by Project Zebra, an open-source think tank driving supply chain improvement. Project Zebra was co-founded by o9 […]
CIECA Forms Artificial Intelligence Committee
All collision industry stakeholders invited to participate. The Collision Industry Electronic Commerce Association (CIECA) announced the formation of a new Standards Development Committee focused on Artificial Intelligence (AI). All industry stakeholders, including CIECA and non-CIECA members, are invited to join the committee. “The CIECA Emerging Technologies has been looking into the impacts of emerging technologies […]
American Family Insurance Partners with Tractable to Streamline Claims Operations
American Family Insurance is partnering with Tractable to apply its artificial intelligence (AI) solutions. Specifically, American Family Insurance Claims Services (AFICS) will be using Tractable as part of its claims subrogation settlement process. American Family is one of the earliest top ten private passenger auto carriers in the US to apply Tractable’s AI to claims, […]
Solera Launches Qapter Intelligent Triage to Accelerate Claim Resolution from the First Notice of Loss
Solera announced the launch of its new Qapter Intelligent Triage, a global visual intelligence service designed to enable claims handlers to improve the speed and accuracy of triage decisions following the first notice of loss (FNOL). The product allows the policyholder to submit photos of the damaged vehicle following the first contact with their insurer. […]
Solera Releases Global Innovation Index Consumer Whitepaper
Solera Holdings, LLC today released its consumer research whitepaper at the IBIS Global Summit being held this week in Monte Carlo, Monaco. The Digital-First Demand Shifts Claims Processes Into 6th Gear white paper explores the company’s recent findings from the Global Innovation Index 2022 launched earlier this year. The whitepaper uncovers the impact on service […]
Interview: Bill Brower, Solera
Brower details the results of this year’s edition of Solera’s research on consumer, collision repairer, OEM and insurer attitudes on claims technology as well as current trends in the industry. In April, Solera released the latest edition of its annual study on consumer and industry attitudes towards claims technology that continued to show overwhelming global […]
Aviva UK Partners with Tractable to Bring AI to Auto Claims
Aviva, one of the largest insurers in the UK, has signed an agreement with Tractable to improve the accuracy and efficiency of UK motor claims by using artificial intelligence (AI). Tractable develops visual AI to aid in the repair of cars and homes by using photos to assess damage enabling the accurate calculation of repair […]
Solera Survey Shows Surge in Trust and Adoption of AI-Driven Claims and Repairs
An overwhelming 92% of consumers call for digital claims solutions as providers double down on AI objectives. New global market research released today by Solera Holdings, LLC, the global provider in vehicle lifecycle management, reveals the increasing demand for digital-first automated claims, with trust in AI-driven claims and repairs soaring to 79% globally. The annual […]
Mitchell and Tractable to Make AI-Enabled Straight-Through Claims Processing Available to North American Insurers
Mitchell, an Enlyte company, demonstrated its end-to-end claims automation solution for attendees of Tractable’s Vision Summit. The solution allows North American carriers to use Mitchell Intelligent Estimating with Tractable AI for straight-through processing in automotive insurance claims, helping to expedite payments and meet consumer expectations for a seamless, digitally driven experience. Mitchell and Tractable recently […]
CCC Acquires AI-Subrogation Provider Safekeep
Acquisition to advance CCC’s vision for straight-through processing across the claims lifecycle. CCC Intelligent Solutions (CCC) announced it has acquired Safekeep, an AI leader in subrogation claims management technology. Safekeep is an enterprise platform that leverages AI to speed and improve subrogation management across auto, property, workers’ comp, and other insurance lines of business. The […]
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