Full-service solution provides virtual desk appraisal with experienced staff and consumer self-service capabilities. Solera today launched a full-service, virtual auto estimating solution to deliver on customer expectations for fast and accurate self-service solutions to simplify the claims process. XpertEstimate brings together Solera’s technology and an experienced auto physical damage staff to process estimates quickly, improving […]
Entegral Launches Smart Assist Vehicle Claims Triage Product
New offering uses artificial intelligence through a partnership with Tractable. Entegral has announced the launch of Smart Assist, a vehicle claim assistance product designed for use with mobile devices, in North America. This new software as a service (SaaS) offering puts more control directly into the customer’s hands after a collision and, in the process, […]
GEICO Selects CCC AI-Fraud Protection Solution
CCC Intelligent Solutions (NYSE:CCCS) today announced GEICO is the first auto insurer to leverage its CCC Smart Red Flag Detection solution with Cross Carrier Analysis. Powered by artificial intelligence (AI), CCC Smart Red Flag Cross Carrier uncovers claims discrepancies and duplicate filings for the same damage. The technology works to review claims for a single […]
Ravin AI to Accelerate Auto Claims Processing as New Guidewire Solution Alliance Partner
Guidewire (NYSE: GWRE) and Ravin AI announced that Ravin has joined Guidewire PartnerConnect as a Solution partner. Ravin’s automated vehicle inspection tool enables non-professionals, like insurance customers, to capture the condition of a vehicle accurately. It leverages advanced computer vision and deep learning to analyze car damage and generate a 360-degree condition report or repair […]
o9 Solutions and Supply Chain Insights Announce LKQ Selection by Project Zebra to Test Outside-In Supply Chain Planning Processes
o9 Solutions, an enterprise AI software platform provider for transforming planning and decision making, and research firm Supply Chain Insights jointly announced that LKQ Europe was selected to participate in a pilot program to test outside-in planning concepts by Project Zebra, an open-source think tank driving supply chain improvement. Project Zebra was co-founded by o9 […]
CIECA Forms Artificial Intelligence Committee
All collision industry stakeholders invited to participate. The Collision Industry Electronic Commerce Association (CIECA) announced the formation of a new Standards Development Committee focused on Artificial Intelligence (AI). All industry stakeholders, including CIECA and non-CIECA members, are invited to join the committee. “The CIECA Emerging Technologies has been looking into the impacts of emerging technologies […]
American Family Insurance Partners with Tractable to Streamline Claims Operations
American Family Insurance is partnering with Tractable to apply its artificial intelligence (AI) solutions. Specifically, American Family Insurance Claims Services (AFICS) will be using Tractable as part of its claims subrogation settlement process. American Family is one of the earliest top ten private passenger auto carriers in the US to apply Tractable’s AI to claims, […]
Solera Launches Qapter Intelligent Triage to Accelerate Claim Resolution from the First Notice of Loss
Solera announced the launch of its new Qapter Intelligent Triage, a global visual intelligence service designed to enable claims handlers to improve the speed and accuracy of triage decisions following the first notice of loss (FNOL). The product allows the policyholder to submit photos of the damaged vehicle following the first contact with their insurer. […]
Solera Releases Global Innovation Index Consumer Whitepaper
Solera Holdings, LLC today released its consumer research whitepaper at the IBIS Global Summit being held this week in Monte Carlo, Monaco. The Digital-First Demand Shifts Claims Processes Into 6th Gear white paper explores the company’s recent findings from the Global Innovation Index 2022 launched earlier this year. The whitepaper uncovers the impact on service […]
Interview: Bill Brower, Solera
Brower details the results of this year’s edition of Solera’s research on consumer, collision repairer, OEM and insurer attitudes on claims technology as well as current trends in the industry. In April, Solera released the latest edition of its annual study on consumer and industry attitudes towards claims technology that continued to show overwhelming global […]
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