UVeye has expanded into Canada, with its computer vision inspection systems now operating at dealerships in British Columbia and Ontario and additional installations planned across the country through the rest of 2026. The expansion pushes automated damage documentation into a market where harsh road conditions and severe weather produce the internal and external damage that […]
ServiceUp Launches Agentic AI Platform to Automate Fleet Vehicle Repair
ServiceUp has launched an agentic repair platform that deploys artificial intelligence agents to automate the fleet vehicle repair process from intake and shop routing through estimate approval, invoice validation and real-time monitoring. The system covers collision, mechanical and preventive maintenance work for Class 1 through Class 8 vehicles. The platform inserts an automated coordination layer […]
UVeye Integrates Carfax Service and Recall Data Into Vehicle Inspection Platform
UVeye has integrated Carfax vehicle history data into its automated drive-through inspection platform, allowing dealerships to pull maintenance records, recall information and condition insights the moment a vehicle enters the service lane. The integration pairs UVeye’s computer-vision inspection systems — which scan a vehicle’s tires, underbody and exterior as it passes through — with Carfax […]
J.D. Power Finds Auto Insurance Customer Satisfaction Holds Steady
Insurers struggle to deliver seamless service across channels, shoppers turning to AI. Overall customer satisfaction with auto insurers held steady this year even as the market softened, with insurers’ inability to deliver seamless interactions across service channels emerging as the single biggest drag on satisfaction, according to the J.D. Power 2026 U.S. Auto Insurance Study […]
Calibrations and Parts Inflation Drive Collision Claim Complexity
Annual Enlyte report examines auto claim trends. Enlyte released its 2026 Envision Trends Report on June 2, and for collision repairers and auto physical damage claims professionals the most relevant section is an analysis from Mitchell’s Ryan Mandell that documents how ADAS calibrations, tariff-driven parts inflation and artificial intelligence are reshaping how collision claims are […]
CIECA June 18 Webinar to Examine ADAS Calibration Issues and Standards
The Collision Industry Electronic Commerce Association (CIECA) will host a free webinar on advanced driver assistance systems calibration June 18 at 2 p.m. (EDT). The one-hour session, “ADAS Calibration Issues, Challenges and Opportunities,” will feature Joel Adcock, director of strategic partnerships at Revv; Dan Dutra, partner and board member at PACE-ADAS and senior vice president […]
Anthropic, Blackstone, Hellman & Friedman and Goldman Sachs Launch Enterprise AI Services Firm
Anthropic, Blackstone, Hellman & Friedman and Goldman Sachs said May 4 they have formed a new AI-native enterprise services firm that will work with companies to bring Anthropic’s Claude into core business operations. The standalone entity will have Anthropic engineering and partnership resources embedded directly within its team. The new firm is also backed by […]
CCC Adds Mobile Invoice Scanning to CCC ONE for Parts Reconciliation
CCC Intelligent Solutions Inc. (NASDAQ: CCC) launched a mobile invoice scanning feature on its CCC ONE platform that uses artificial intelligence to match parts invoices to repair orders, the company announced April 28. The tool is available through the CCC ONE Mobile App to collision repair facilities using CCC Repair Workflow. For collision repair facilities, […]
Aon Study Says Companies Deploying AI Faster Than They are Building Workforce Skills
Aon plc released the inaugural edition of its Human Capital Trends Study, finding that while 73 percent of organizations have already deployed or are piloting AI programs, only 18 percent report that most of their workforce has participated in AI reskilling or upskilling programs in the past year. The findings have direct bearing on the […]
Natural Intelligence, J.D. Power Partner on AI-Powered Auto Insurance Comparison Marketplace
Natural Intelligence and J.D. Power announced March 31 a partnership to build an auto insurance marketplace that pairs Natural Intelligence’s comparison technology with J.D. Power’s consumer data and analytics. The venture aims to give auto insurers a new customer acquisition channel at a time when the industry is navigating shifting retention dynamics and evolving digital […]
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