American Family Insurance has become the first U.S.-based insurance company to join more than 375+ national and global companies across more than 53 industries and 34 countries in further committing to taking climate action by signing The Climate Pledge. Co- founded by Amazon and Global Optimism in 2019, The Climate Pledge is a commitment to […]
American Family Insurance Partners with Tractable to Streamline Claims Operations
American Family Insurance is partnering with Tractable to apply its artificial intelligence (AI) solutions. Specifically, American Family Insurance Claims Services (AFICS) will be using Tractable as part of its claims subrogation settlement process. American Family is one of the earliest top ten private passenger auto carriers in the US to apply Tractable’s AI to claims, […]
American Family Insurance Announce Raise in Minimum Pay to $23 per Hour
The increase in minimum wage, the second in two years, will result in raises for more than 2,000 employees at American Family group companies. American Family Insurance group announced it is raising its minimum hourly wage to $23 per hour – its second increase in two years – to draw and retain talent to serve […]
GM Plans $6 Billion Revenue Goal for OnStar Insurance by 2030
Vehicle manufacturer details goals to market insurance products and transform claims and parts procurement through its ecosystem of dealers and certified repair facilities. General Motors Co. (NYSE: GM) provided a detailed roadmap of how the company plans to double its annual revenue and expand margins to 12 to 14 percent by 2030, as a result […]
American Family Extends Auto Insurance Premium Relief through May but Anticipates Increased Driving and Claims as Vaccines Roll Out
Fourth round of relief will issue customers a 5% premium credit for April and May. American Family Insurance announced today it will continue to provide premium relief to personal auto insurance customers due to reduced driving and claims from the COVID-19 pandemic. New and existing customers with personal auto policies will receive a 5% premium […]
American Family Extends 10% Auto Insurance Credits Through March 2021
American Family Insurance announced its third round of premium relief for personal auto insurance customers due to decreased driving and claims from COVID-19, increasing the total amount of relief to $500 million since the pandemic began. American Family Insurance announced today its third round of premium relief for personal auto insurance customers due to decreased […]
Bill Westrate to Succeed Jack Salzwedel as American Family CEO in 2022
American Family Insurance group announced a succession plan for Chair and Chief Executive Officer Jack Salzwedel, reinforcing its commitment to business growth, an innovative and inclusive work culture, and strong involvement in communities where its customers live and work. The plan, which was initiated by Salzwedel two years ago and developed with the board of […]
Consumer Groups Applaud Allstate And American Family Shelter-In-Place Auto Insurance Refunds
Groups urge other auto insurers to do the same. The Consumer Federation of America (CFA) and the Center for Economic Justice (CEJ) applauded insurers Allstate and American Family Insurance for promising premium relief to policyholders totaling $800 million. This reflects a sharp drop in auto insurance claims resulting from far fewer miles driven as millions […]
Allstate and American Family Announce Programs to Return Portion of Premiums to Auto Insurance Customers
Both Allstate Insurance and American Family announced programs to return a portion of paid insurance premiums back to customers given dramatic declines in driving and accidents in as a result of shelter-in-place orders from states around the country. As CollisionWeek reported on April 3, weekly fuel consumption declined substantially in the second half of March […]
American Family Insurance to Raise Minimum Pay to $20 Per Hour
The American Family Insurance group companies announced it is raising its minimum hourly rate to $20 per hour. The rate increase for employees is effective retroactive to January 1, 2020. The raise in minimum wage will result in raises for nearly 1,700 employees at American Family group companies. The group employs nearly 13,500 employees across […]