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Auto Industry Skids to All-Time Low in Customer Satisfaction

August 25, 2020 By CollisionWeek Editor

ACSI 2020 Auto Industry Satisfaction

ACSI research shows broad declines across brands compared to last year. The U.S. automobile industry, like the economy at large, couldn’t escape the crosshairs of the COVID-19 global pandemic. But that’s not the only hurdle the industry has to overcome: New data indicate an ongoing, industrywide customer satisfaction decline. Overall customer satisfaction with automobiles and […]

Filed Under: News Tagged With: American Customer Satisfaction Index, Customer Satisfaction

Asbury Automotive Group Completes Park Place Dealerships Acquisition

August 25, 2020 By CollisionWeek Editor

Asbury Automotive Group, Inc. (NYSE: ABG) has completed the previously announced acquisition of Park Place Dealerships adding approximately $1.7 billion in annual revenues. The operating assets to be acquired include 12 new vehicle franchises, all of which are located in the Dallas/Fort Worth market: 3 Mercedes-Benz, 3 Sprinter, 2 Lexus, 1 Jaguar, 1 Land Rover, […]

Filed Under: News Tagged With: Acquisitions, Asbury Automotive Group, Texas

IBISConnect Turkey Virtual Event October 7

August 25, 2020 By CollisionWeek Editor

The International Bodyshop Industry Symposium (IBIS) announced its brand new IBISConnect Turkey online event will take place as a three-hour live simulcast on Wednesday, October 7 between 10.00 and 13.00 TRT (7:00-10:00 UTC). The event will feature presentations, panel discussions, audience Q&A, breakouts and peer-to-peer networking delivered through the medium of the IBISConnect virtual conference […]

Filed Under: News Tagged With: International Bodyshop Industry Symposium, Turkey, Webinars

Rakesh Sachdev Named to Axalta Board of Directors

August 25, 2020 By CollisionWeek Editor

Axalta Coating Systems Ltd. (NYSE: AXTA) announced that Rakesh Sachdev has been appointed to its Board of Directors, effective August 24, 2020. Sachdev will serve on the Company’s Nominating and Corporate Governance Committee and Compensation Committee. “The Axalta Board of Directors always seeks to optimize the balance of expertise, experience and diversity amongst our directors. […]

Filed Under: News Tagged With: Axalta Coating Systems, Board of Directors, People

Alex Gelbcke Named CEO of LKQ’s Fource in Europe

August 25, 2020 By CollisionWeek Editor

Starting September 1, the management team of LKQ Europe and Fource welcomes Alex Gelbcke, a well-known and highly respected automotive industry veteran. There will be a transition period until the end of 2020, at which time Alex will take over the position of CEO from current CEO, Sinon Galvin. Gelbcke will take over daily management […]

Filed Under: News Tagged With: Europe, Fource, LKQ Corporation, People

Fix Auto Canada Adds Collision Repair Center to Network in Alberta

August 24, 2020 By CollisionWeek Editor

Fix Auto Canada announced the addition of Fix Auto Lakeland St. Paul to its network in Alberta, Canada. Allen Preston, owner and general manager, started his career in the automotive industry in 1983, becoming a journeyman auto body mechanic in 1987. He decided to change careers in 2000 and became a UFA Petroleum agent with […]

Filed Under: News Tagged With: Alberta, Canada, Fix Auto Canada, Network Affiliations

AASP/NJ Virtual Town Hall Tackles Photo Estimating, Insurer Conduct

August 24, 2020 By CollisionWeek Editor

The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) set out to arm its members with necessary resources and knowledge via the association’s first-ever virtual “Town Hall” meeting on August 19. AASP/NJ Executive Director Charles Bryant focused attendees’ attention on state regulations governing auto physical damage claims and unfair claim settlement practices, highlighting language […]

Filed Under: News Tagged With: AASP/NJ

VeriFacts Launches EV Ready Education and Verification Program for Collision Repair Facilities

August 24, 2020 By CollisionWeek Editor

To help its collision repair facilities customers prepare for hybrid and electric vehicle repairs, VeriFacts Automotive launched the VeriFacts Academy 2020 virtual collision repair classroom, which features the new Hybrid/Electric Vehicle Essentials Course as one of its’ first learning modules. Through this course, collision repair professionals can gain knowledge of the safety protocols and repair […]

Filed Under: News Tagged With: Electric Vehicles, VeriFacts Automotive

NBRA Calls for UK Government to Extend Job Retention Scheme Through December

August 24, 2020 By CollisionWeek Editor

The National Body Repair Association (NBRA), the trade association for the UK’s vehicle body repair shops is calling on the government to extend the Coronavirus Job Retention Scheme (CJRS) through the end of December. The program is currently to expire at the end of October. Despite body shops being permitted to remain open during the […]

Filed Under: News Tagged With: Coronavirus, National Body Repair Association, United Kingdom

September 17 CIECA Webinar Features Frank Terlep and Jake Rodenroth

August 21, 2020 By CollisionWeek Editor

The Collision Industry Electronic Commerce Association (CIECA) announced its next CIECAST webinar, Collision Industry Disruptions: What They Are & How They Will Disrupt the Industry featuring Frank Terlep, CEO of Autotechcelerators, and Jake Rodenroth, director of OEM and industry technical relations for asTech, will be held on Thursday, September 17 at noon (EDT). All industry […]

Filed Under: News Tagged With: Collision Industry Electronic Commerce Association, Webinars

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