Mitchell today announced that Mitchell Cloud Estimating now surfaces VIN-specific recall notices on Toyota vehicles. This gives collision repairers timely access to safety recall information as the estimate is written, helping to improve safety recall completions. The National Highway Traffic Safety Administration (NHTSA) recently reported that safety recalls affected more than 53 million vehicles and […]
WIN Names 2021 Board Members and Cornerstone Award
The Women’s Industry Network (WIN) announced its 2021 Board of Directors. WIN’s Board consists of representatives from numerous industry segments including collision repair shops, distributors, suppliers, consultants, paint manufacturers, recyclers, insurance companies, and others. The 2021 WIN Board of Directors include the following officers: Chair – Jenny Anderson – Entegral Powered by Enterprise Vice Chair […]
Broadly Expands Consumer Communications and Review Solutions to Serve Collision Repair Market
Broadly, Inc., the provider of software communications solutions for local businesses, announced its official launch into the collision repair sector. Broadly’s reputation management and communication tools are currently used by thousands of auto repair shop owners to boost their online presence, attract new customers, engage with the modern consumer and make payment processing simple and […]
J.D. Power Reports Auto Insurance Customer Satisfaction Stalls Despite $18 Billion in Premium Relief
Weaknesses in self-service communications channels overshadow pandemic-driven refunds. The auto insurance industry voluntarily returned more than $18 billion in auto insurance premiums to customers in 2020 to address the sharp decline in miles driven during the COVID-19 pandemic. Despite the magnitude of this historic relief effort, the J.D. Power 2021 U.S. Auto Insurance Study finds […]
CSN Adds Dealer Collision Repair Center to Network in Ontario
CSN Collision Centres announced the addition of CSN Town and Country, a 15,000 sq. ft. dealer-owned repair facility situated in the community of Perth, Ontario, Canada to its network. The new location is the 100th under the CSN banner in the province. “We are excited to add another repairer to the roster here in Ontario,” […]
Liberty Mutual Offers Auto Insurance Customers Real-Time Hailstorm Alerts
Liberty Mutual Insurance announced a service to help keep customers and their vehicles safe when a hailstorm is coming. Using Accuweather forecast data and SMS text capabilities, the nation’s sixth-largest auto insurer alerts customers that damaging hail in their area is expected and encourages moving vehicles to a protected location. Liberty Mutual auto customers in […]
NJM Expands Business Insurance into Pennsylvania
NJM Insurance Group is now writing businessowners policies, corresponding excess and umbrella policies, and commercial auto policies in Pennsylvania. “NJM has earned a reputation as a company committed to fulfilling the insurance needs of its policyholders with the highest levels of service,” said Mitch Livingston, NJM president and CEO. “We are thrilled to bring our […]
Boyd Group Acquires Collision Repair Center in New York State
The Boyd Group Inc. announced the acquisition of a collision repair center in Victor, N.Y. This new Gerber Collision & Glass location operated as Austin-Spencer Collision Repair Center – Victor, servicing the community for 35 years. Victor is located in the northwest corner of Ontario County and appeals to many commuters with its proximity to […]
MSO Symposium November 1st in Las Vegas
Automotive Service Association announces post-COVID conference format for live event. The Automotive Service Association (ASA) announced that the 10th Annual MSO Symposium will be taking place as a live and in-person event on Monday, November 1st at the Mandalay Bay hotel conference center in Las Vegas, Nev. Over the past several weeks, the event’s advisory […]
Classic Collision Acquires 4 Collision Repair Centers in Florida
Classic Collision, LLC announced its newest acquisition of all four Mitchco Collision Repair centers in Florida. Classic Collision now operates 25 repair centers in Florida and a total of 78 nationwide in Georgia, Florida, Alabama, South Carolina, California, and Alaska. Mitchco Collision Repair is a family-owned and operated auto repair business providing friendly and quality […]
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