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Broadly Expands Consumer Communications and Review Solutions to Serve Collision Repair Market

June 17, 2021 By CollisionWeek Editor

Broadly, Inc., the provider of software communications solutions for local businesses, announced its official launch into the collision repair sector. Broadly’s reputation management and communication tools are currently used by thousands of auto repair shop owners to boost their online presence, attract new customers, engage with the modern consumer and make payment processing simple and […]

Filed Under: News Tagged With: Broadly, Reputation Management

J.D. Power Reports Auto Insurance Customer Satisfaction Stalls Despite $18 Billion in Premium Relief

June 16, 2021 By CollisionWeek Editor

Weaknesses in self-service communications channels overshadow pandemic-driven refunds. The auto insurance industry voluntarily returned more than $18 billion in auto insurance premiums to customers in 2020 to address the sharp decline in miles driven during the COVID-19 pandemic. Despite the magnitude of this historic relief effort, the J.D. Power 2021 U.S. Auto Insurance Study finds […]

Filed Under: News Tagged With: Auto Insurance, Customer Satisfaction, J.D. Power

CSN Adds Dealer Collision Repair Center to Network in Ontario

June 16, 2021 By CollisionWeek Editor

CSN Collision Centres announced the addition of CSN Town and Country, a 15,000 sq. ft. dealer-owned repair facility situated in the community of Perth, Ontario, Canada to its network. The new location is the 100th under the CSN banner in the province. “We are excited to add another repairer to the roster here in Ontario,” […]

Filed Under: News Tagged With: Canada, CSN Collision Centres, Network Affiliations, Ontario

Liberty Mutual Offers Auto Insurance Customers Real-Time Hailstorm Alerts

June 16, 2021 By CollisionWeek Editor

Liberty Mutual Insurance announced a service to help keep customers and their vehicles safe when a hailstorm is coming. Using Accuweather forecast data and SMS text capabilities, the nation’s sixth-largest auto insurer alerts customers that damaging hail in their area is expected and encourages moving vehicles to a protected location. Liberty Mutual auto customers in […]

Filed Under: News Tagged With: Hail, Liberty Mutual Insurance

NJM Expands Business Insurance into Pennsylvania

June 16, 2021 By CollisionWeek Editor

NJM Insurance Group is now writing businessowners policies, corresponding excess and umbrella policies, and commercial auto policies in Pennsylvania. “NJM has earned a reputation as a company committed to fulfilling the insurance needs of its policyholders with the highest levels of service,” said Mitch Livingston, NJM president and CEO. “We are thrilled to bring our […]

Filed Under: News Tagged With: Commercial Auto Insurance, NJM Insurance Company, Openings, Pennsylvania

Boyd Group Acquires Collision Repair Center in New York State

June 15, 2021 By CollisionWeek Editor

The Boyd Group Inc. announced the acquisition of a collision repair center in Victor, N.Y. This new Gerber Collision & Glass location operated as Austin-Spencer Collision Repair Center – Victor, servicing the community for 35 years. Victor is located in the northwest corner of Ontario County and appeals to many commuters with its proximity to […]

Filed Under: News Tagged With: Acquisitions, Boyd Group, New York State

MSO Symposium November 1st in Las Vegas

June 15, 2021 By CollisionWeek Editor

Automotive Service Association announces post-COVID conference format for live event. The Automotive Service Association (ASA) announced that the 10th Annual MSO Symposium will be taking place as a live and in-person event on Monday, November 1st at the Mandalay Bay hotel conference center in Las Vegas, Nev. Over the past several weeks, the event’s advisory […]

Filed Under: News Tagged With: Automotive Service Association, MSO Symposium

Classic Collision Acquires 4 Collision Repair Centers in Florida

June 15, 2021 By CollisionWeek Editor

Classic Collision, LLC announced its newest acquisition of all four Mitchco Collision Repair centers in Florida. Classic Collision now operates 25 repair centers in Florida and a total of 78 nationwide in Georgia, Florida, Alabama, South Carolina, California, and Alaska. Mitchco Collision Repair is a family-owned and operated auto repair business providing friendly and quality […]

Filed Under: News Tagged With: Acquisitions, Classic Collision, Florida

Crash Champions Enters Northern California Market with Acquisition of Two Collision Repair Centers

June 15, 2021 By CollisionWeek Editor

Crash Champions, LLC announced it has entered the Northern California market through the acquisition of American Autobody Specialist (AAS), located in Fairfield, Calif., and Diablo Auto Body, located in Pleasanton. With a presence already established in Southern California, the company now has 27 collision repair centers across the state. “We are excited to launch and […]

Filed Under: News Tagged With: Acquisitions, California, Crash Champions

AsTech Acquires Mobile Tech RX

June 15, 2021 By CollisionWeek Editor

Repairify, Inc., the parent of AsTech, announced today it acquired Mobile Tech RX, an automotive and collision repair reconditioning application with over 4,000 companies and approximately 6,000 active users. The application enables technicians to estimate, invoice, manage teams and collision repair workflow, process repair orders and capture data on-the-go through their mobile devices. Mobile Tech […]

Filed Under: News Tagged With: Acquisitions, asTech, Kinderhook Industries, Repairify

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