Customer satisfaction with claims experience falls again as insurers struggle to manage long cycle times via digital channels. The ongoing digital transformation of the property and casualty (P&C) insurance industry has hit some speedbumps when it comes to customer satisfaction among those who use insurers’ digital channels to manage their claims. According to the J.D. […]
USAA to Leverage CCC Intelligent Solutions Digital Capability to Streamline First Party Casualty Claims
CCC Intelligent Solutions Inc. announced the introduction of the CCC First Party Claim Portal, a new digital capability to streamline and improve the casualty claims process for insurance customers and their policyholders. The First Party Claim Portal enables injured parties to digitally interact with their insurer, exchange information pertaining to an auto-related injury claim and […]
Driven Brands to Migrate Glass Businesses to Auto Glass Now Brand, Announces 10th Acquisition
Driven Brands Holdings Inc. (NASDAQ:DRVN) announced that it will be migrating its glass servicing business to the Auto Glass Now (AGN) brand beginning in January 2023. Since entering the U.S. glass business less than a year ago, Driven Brands has grown to approximately 175 locations and over 700 mobile units through a series of acquisitions […]
Copart Announces Hiring of New Chief Financial Officer and Chief Legal Officer
Copart, inc. (NASDAQ:CPRT) announced the addition of two new members to its leadership team today: Chief Financial Officer Leah Stearns and Chief Legal Officer Paul Kirkpatrick. Stearns will lead Copart’s finance and accounting functions to help enable the company’s continuing profitable growth. She is a seasoned Fortune 500 executive, serving most recently as chief financial […]
Classic Collision Acquires Third Collision Repair Center in Minnesota
Classic Collision, LLC announced the acquisition of Roering Auto Body in Saint Paul, Minn. Roering Auto Body has been serving Saint Paul and the surrounding areas since 1982. “Our mission is to provide our customers with the most professional, courteous service and quality workmanship, and we believe that Classic Collision will continue that here in Saint […]
Car ADAS Announces New Location in Georgia
Car ADAS Solutions announced the addition of its 18th Location, Georgia ADAS Calibrations located in Decatur, Ga. After operating in Conyers, Georgia ADAS Calibrations opened a second location in the Atlanta market, in Decatur. “We welcome Georgia ADAS Calibrations to the Car ADAS family of best-in-class calibration centers,” said Greg Peeters, founder and CEO of […]
AkzoNobel Completes Lankwitzer Lackfabrik Acquisition
AkzoNobel announced it has completed the previously announced acquisition of the wheel liquid coatings business of Lankwitzer Lackfabrik GmbH, a deal which strengthens the company’s performance coatings portfolio. The acquired business will complement AkzoNobel’s existing powder coatings offering and expand the range of products the company supplies. Operating out of a manufacturing site in Leipzig, […]
Thatcham Study Identifies Difference in US and UK Motorists’ Attitudes Towards Vehicle Automation Technologies
US drivers more open to automation than UK counterparts. Research highlights the importance of clear communication to enable safe adoption. Uk-based Thatcham Research revealed further insights from its Trust in Automation study – which polled 2,000 motorists in the US and 2,000 in the UK – and found a significant disconnect between attitudes and behaviors […]
Automotive Ecosystem Drives $1 Trillion into U.S. Economy Each Year, Nearly 5% of GDP
The Alliance for Automotive Innovation, the association representing vehicle manufacturers, released Driving Force, a new economic impact report highlighting the automotive industry’s many contributions to the American economy with state-by-state breakdowns of employment, trade, revenues, manufacturing investment and assembly facilities, GDP and more. The highlights: Combined, the automotive ecosystem drives more than $1 trillion into […]
Honda’s Next-generation Driver Assistance Technologies Will Be Standard in U.S. by 2030, Fuel Cell Vehicle Production in Ohio Starting in 2024
Honda announced plans to expand the capabilities of its previously announced Honda Sensing 360 and Honda Sensing Elite advanced safety and driver assistive systems. The improved Honda Sensing 360 system will begin rolling out in the 2nd half of the decade and will be standard on all new Honda and Acura models in the U.S. […]
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