Redding discusses California’s zero emissions vehicle mandate and its impact across the country as well state and national legislative efforts on data access. State and national efforts to assure that the independent repair industry has the access to data it needs to repair their customer’s vehicles has been an issue for decades. As vehicles become […]
New Hampshire Supreme Court Rules in Favor of Collision Repair Shop in Assignment of Benefits Dispute with State Farm
Majority opinion says policy language restricting an insured’s ability to assign the benefits of their claim to a collision repair facility is ambiguous, overturning a lower court ruling to dismiss the case. The New Hampshire Supreme Court on Tuesday overturned a lower court ruling that in favor of State Farm to dismiss a breach of […]
Interview: Chris Wallace, Ford Motor Company
U.S. Collision Manager for Ford details the vehicle manufacturer’s new Certified Glass Network. In May, Ford Motor Company (NYSE:F) announced the launch of the Ford Certified Glass Network (FCGN). The network includes training and certification requirements for qualified, enrolled glass installers offering Original Equipment (OE) glass replacement on Ford and Lincoln vehicles. To better understand […]
Interview: Brandon Eckenrode, Collision Repair Education Foundation
Managing Director of the Foundation details upcoming initiatives to support collision repair schools, students and industry employers. With the technician shortage impacting collision repair facilities of all sizes, the Collision Repair Education Foundation (CREF) efforts to attract young people to industry careers, get them trained and connect them with employers continues to grow. In our […]
Federal Trade Commission Takes Action Against Harley-Davidson for Illegally Restricting Right to Repair
In first action since agency released a policy statement on unlawful repair restrictions last year, FTC orders require the motorcycle manufacturer to fix warranties and compete fairly with independent repairers. The Federal Trade Commission announced yesterday that is taking action against motorcycle manufacturer Harley-Davidson Motor Company Group, LLC and Westinghouse outdoor generator maker MWE Investments, […]
State Farm Testing Expanded Non-OEM Collision Repair Parts Use in Oklahoma and Texas
After more than two decades, the largest auto insurer in the U.S. will test the reintroduction of certified non-OEM collision repair parts. State Farm announced to its Select Service shops in Texas and Oklahoma on June 14 that due to supply chain issues it will conduct a test of expanded specification of non-Original Manufacturer (OEM) […]
Interview: Bill Brower, Solera
Brower details the results of this year’s edition of Solera’s research on consumer, collision repairer, OEM and insurer attitudes on claims technology as well as current trends in the industry. In April, Solera released the latest edition of its annual study on consumer and industry attitudes towards claims technology that continued to show overwhelming global […]
Rhode Island Legislation Seeks to Double Threshold Before Physical Inspection Required on Collision Repair Claims
Legislation that seeks to amend Unfair Claims Settlement Practices regulation adopted in 2019 that set $2,500 threshold and 3-day inspection requirement for auto insurance claims to have hearing today. The Rhode Island Senate Judiciary Committee will hear testimony today on Senate Bill 2784 (SB2784) that seeks to modify the thresholds and timeframe for auto insurers […]
Interview: Lucky Papageorg on Special Commission on Auto Body Labor Rates in Massachusetts Report
AASP/MA executive director details the final report mandated by the legislature examining stagnation of labor rates paid to collision repair facilities in the Commonwealth. To better understand the collision repair industry perspective on the Report of the Special Commission on Auto Body Labor Rates that was released in April, CollisionWeek spoke with Lucky Papageorg, executive […]
Tesla Expands Insurance Offering to Three New States, Details Benefits of Integrated Claims on Customer Experience
Company says it is already the second largest insurer of Teslas in Texas, one of its first auto insurance markets. During its quarterly earnings conference call with investors Wednesday, Tesla, Inc (NASDAQ:TSLA) announced that it expanded its “real-time” auto insurance offering into three additional states earlier this week. In response to a question asking for […]
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