Horn details statistics on the health of the collision repair industry parts supply chain in the wake of the pandemic as well as longer term issues facing the industry. When parts manufacturers started closing factories this past spring in the face of the coronavirus crisis, concerns over parts availability increased for the repair industry. While […]
Interview: Stacy Bartnik, Intertek
Intertek’s industry relations manager for the CAPA program details new initiatives including automotive sensor certification and headlight repair tab validation. In May, the Certified Automotive Parts Association (CAPA) announced it created a new standard for automotive sensors, starting with ultrasonic park distance control (PDC) sensors. The new initiative aims to bring competition to the growing […]
Rhode Island Reinstitutes Requirements for Physical Inspection of Collision Repair Claims Following Reopening
Insurance regulator will resume enforcement of regulations requiring physical inspections on claims over $2500. The Rhode Island Department of Business Regulation Insurance Division announced it will resume enforcement of physical inspection requirements that had been paused in March due to the coronavirus pandemic. On July 1, the Division updated its Bulletin Number 2020-2 that had […]
Interview: Yaron Saghiv, UVeye
Vehicle inspection system startup mixes the latest digital scanning technology and artificial intelligence to analyze vehicle images to identify damage. The growth in the acceptance of photo estimating got a boost during the pandemic as insurers, collision repairers and customers sought to minimize interaction during the claim process. UVeye believes its technology, that combines high-resolution […]
Interview: Jerry McNee, Ultimate Collision Repair and President of AASP-NJ
McNee details decision to cancel this year’s live Northeast Trade Show, August virtual events and planning for next year’s show. On June 3, the Alliance of Automotive Service Providers of New Jersey (AASP/NJ) announced the decision to cancel their 2020 NORTHEAST Automotive Services Show at the Meadowlands Exposition Center in Secaucus, N.J. that had been […]
Interview: Susanna Gotsch, CCC Information Services
In our video interview, Gotsch provides insight into the information provider’s May claims report. While collision repair facilities have remained open as essential businesses during the pandemic, CCC’s report on auto claims in May quantified the impact of reduced driving on repairable claims across the U.S. In our video interview embedded below, Susanna Gotsch, Director, […]
Interview: Ramon Suarez, Solera Audatex
Suarez details how the coronavirus crisis has impacted auto insurance claims and processes in the U.S. and globally. While driving and claims have taken a hit due to stay-at-home orders, the economy is starting to improve and claims are starting to increase. At the same time, the need to maintain social distancing in the wake […]
Interview: Chris Evans, State Farm Insurance
Evans explains how the largest auto insurer in the U.S. has adapted its claims operation in the wake of the coronavirus crisis. Claims have started to rebound after declining due to stay-at-home orders. The response to the pandemic has required businesses, particularly those essential businesses such as collision repair and insurance companies, to adapt their […]
Interview: Olivier Baudoux, Mitchell International
Baudoux, senior vice president of global product strategy and artificial intelligence for auto physical damage at Mitchell International details its AI-enabled estimating solution and its impact on collision repair. With the announcement of the commercial availability of Mitchell Intelligent Estimating (MIE) in the U.S., artificial intelligence (AI) is becoming an increasing part of the auto […]
Interview: Brandon Eckenrode, Collision Repair Education Foundation
Eckenrode details how the Foundation is adapting to assist collision repair schools and students who have been impacted by the coronavirus crisis. With virtually all schools and college facilities closed through the U.S. to help slow the spread of the coronavirus, the Collision Repair Education Foundation is adapting to increase the industry’s support for its […]
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