After reaching tentative agreement on wage increases in October, the deadline to reach final agreement on master contract to avert another strike looms on January 15. Leaders from the International Longshoremen’s Association (ILA), representing 45,000 port workers and the United States Maritime Alliance (USMX) employer group were reported to be resuming negotiations today for a […]
Interview: Maryling Yu, CCC Intelligent Solutions
Yu provides an in-depth look into the CCC Moments of Truth study on the key drivers of customer satisfaction. In October, CCC Intelligent Solutions (NASDAQ:CCCS) released findings from its Moments of Truth study identifying the key drivers of customer satisfaction and retention in the auto claims and collision repair process. The study identified the critical […]
European Council Gives Final Approval for Repair Clause Addition to Design Protection Legislation
Legislation provides an exemption from design protection regulations for some car parts used for repair in the 27 countries in the European Union. The European Council adopted the two legislative acts on October 10 that revised its directive on the legal protection of designs and the amended regulation on community designs. The texts adopted update […]
U.S. East and Gulf Coast Dockworkers Strike, Halting Half the Nation’s Ocean Shipping
Strike impacts ports from Maine to Texas. Dockworkers on the U.S. East Coast and Gulf Coast began a strike today, marking their first large-scale stoppage in nearly 50 years. This strike has halted the flow of about half the nation’s ocean shipping after negotiations for a new labor contract broke down over wages and port […]
Potential October U.S. Port Strike Could Impact Automotive Parts Supplies
Over 170 trade groups, including Alliance for Automotive Innovation and Auto Care Association, call for immediate resumption of negotiations between dockworkers union and port operators. The negotiations between the International Longshoremen’s Association (ILA) and the United States Maritime Alliance (USMX) to avoid a strike at ports across the U.S. East Coast and Gulf Coast have […]
Interview: Matt Ebert, Crash Champions and Mary Mahoney, Enterprise Mobility
Ebert and Mahoney detail how Crash Champions is supporting the Collision Engineering Program as it seeks to solve the technician shortage facing the collision repair industry. In August, Crash Champions announced that the Collision Engineering Program will be the primary beneficiary of its 2024 Charity Golf Outing taking place December 5 at Monarch Beach Golf […]
Interview: Dr. Jermaine Whirl, Augusta Technical College
Dr. Whirl, president of Augusta Technical College, details their plans to dramatically expand their automotive training program, including a new auto body and collision repair program. Demand for collision repair, refinish and general automotive technicians continues to outstrip the supply of technicians across the U.S. Expanding the supply of technicians is a critical need for […]
Illinois Collision Repair Center Files Lawsuit Against CDK Global Over Impact of Cyberattack on Parts Supply
Plaintiff seeks class action status in lawsuit accusing dealership management system provider of negligently failing to ensure its servers were protected against cyberattack causing repair delays because parts could not be ordered. In a lawsuit filed June 25, a collision repair center alleges CDK Global was negligent in not adequately protecting its systems from cyberattack […]
Rhode Island Passes OEM Parts, Unfair Claims Practice Bills
Legislation prohibits insurers from refusing OEM parts usage on vehicles 48-72 months old. Updates unfair claim practice requirements related to direction to pay on vehicle repairs. The Rhode Island Legislature passed two sets of bills covering the use of OEM parts and unfair claims practices. On June 13, the legislature passed an amended Senate Bill […]
Rhode Island House Committee Approves OEM Parts Bills
Bills would prohibit insurers from refusing OEM parts usage on vehicles 48-72 months old. The Rhode Island House of Representatives Corporations Committee recommended passage of an amended Senate Bill 2440 (SB 2440) and its companion bill, House Bill 7264 (HB 7264) that seek to change existing regulations governing motor vehicle replacement parts. SB 2440 was […]
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