Quality Collision Group (QCG) has promoted Mario Sano to executive vice president of operations – East, placing the brands in the McKinney, Texas-based consolidator’s nine-state Eastern Division under a single executive. QCG operates more than 100 OEM-certified collision repair facilities in 13 states. The promotion follows QCG’s Sept. 21 appointment of Nino Sgro as executive […]
CrashBay Adds Sabrina Thring as Investor, Adviser
CrashBay said Sabrina Thring, former president of Driven Brands Collision Group, has invested her own capital in the company and joined it as a strategic adviser as it works to scale its programs for insurance carriers, fleets and collision repair facilities. The company did not disclose the size of the investment. Thring is the second […]
Washington State Fines USAA and Allstate a Combined $230,000 for Claim-Handling Violations
New auto claims-handling rules take effect Oct. 18 Washington state Insurance Commissioner Patty Kuderer has fined USAA Casualty Insurance Co. $140,000 and Allstate Vehicle and Property Insurance Co. $90,000 for claim-handling violations, including USAA total loss settlements that left out sales tax or fees on 254 claims. The Office of the Insurance Commissioner (OIC) announced […]
Vehicle Thefts Fall 21% in First Half of 2026 as Every State Posts Decline
Vehicle thefts in the United States fell 21% in the first half of 2026 compared with the same period in 2025, with all 50 states recording year-over-year decreases, according to a mid-year analysis released Sept. 30 by the National Insurance Crime Bureau (NICB). A total of 268,415 vehicles were reported stolen to law enforcement during […]
ASE Connects Opens Quarterly Service Snapshot Survey to Benchmark Shop Performance
ASE Connects, the workforce platform owned by the National Institute for Automotive Service Excellence (ASE), said Sept. 30 it will collect benchmarking data from automotive, diesel and collision shops and dealerships Oct. 1-15 through its latest Quarterly Service Snapshot, an anonymous survey covering customer labor rates, revenue growth, appointment lead time and technician demand. The […]
The Hartford Names Mo Tooker CEO as Christopher Swift Moves to Executive Chair
The Hartford Insurance Group (NYSE: HIG) board of directors has named President A. Morris “Mo” Tooker the insurer’s next CEO, succeeding Christopher Swift, who will become executive chair of the board. Both appointments take effect March 1, 2027. Tooker will join the board Oct. 1, 2026. Swift, who has been CEO for nearly 13 years […]
Consumer Sentiment Falls 7% in Final September Reading as Tariff and Gas-Price Worries Climb
Final figure up from the preliminary results but remains nearly 13% below a year ago as higher borrowing costs weigh on vehicle buying conditions. Consumer sentiment fell 7.0% in September in the final reading from the University of Michigan Surveys of Consumers, with the Index of Consumer Sentiment at 48.1, down from 51.7 in August […]
VIVE Collision Expands in New Hampshire With Concord Acquisition
VIVE Collision has acquired Above All Collision Center in Concord, N.H., the Northeast multiple shop operator announced Sept. 30, adding a collision repair facility in the state capital. Financial terms were not disclosed. Located at 45 Chenell Drive, the shop will operate as Above All Collision Center, Powered by VIVE. It offers collision repair and […]
Auto Glass Safety Council Urges Congress to Strengthen Right-to-Repair Protections in H.R. 7389
The Auto Glass Safety Council (AGSC) is calling on Congress to amend H.R. 7389, the Motor Vehicle Modernization Act of 2026, so that auto glass technicians are expressly guaranteed access to the vehicle manufacturer data, tools and calibration functions needed to restore advanced driver assistance systems (ADAS) after a windshield replacement. In a September policy […]
AkzoNobel Completes Sale of Pakistan Business to Packages Group
AkzoNobel has completed the sale of Akzo Nobel Pakistan Limited to IGI Investments (Pvt.) Limited, part of Pakistani conglomerate Packages Group, closing a transaction first announced in April at an enterprise value of approximately €50 million ($56.7 million), or 16.2 billion Pakistani rupees. The deal represents an EV/EBITDA multiple of 14x and includes AkzoNobel’s decorative […]
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