The Collision Industry Electronic Commerce Association (CIECA) will hold a webinar on March 12 at 2 p.m. (EST) focused on the use of artificial intelligence in the collision repair industry. The one-hour session, titled “What You Haven’t Heard Yet About AI in the Collision Industry,” will feature Bill Brower, senior vice president of North America […]
U.S. New-Vehicle Sales Projected To Decline 3.8% in February Compared to Last Year
Electric vehicle market share projected down 1.8 percentage points. New-vehicle sales for February 2026 are projected to reach 1,183,000 units, a 3.8% decrease from February 2025, according to a joint forecast from J.D. Power and GlobalData. Retail sales are expected to total 931,400 units, down 4.6% year over year. The seasonally adjusted annualized rate for […]
Mitchell Reports EV Collision Claims Rose 14% in U.S., 24% in Canada in 2025
Battery electric vehicle collision claims continued to climb in the U.S. and Canada in 2025 even as new BEV sales declined, according to Mitchell’s latest Plugged-In: EV Collision Insights report published Feb. 19. BEVs accounted for 3.07% of all repairable automobile claims in the U.S. last year, a 14.1% increase from 2024. In Canada, repairable […]
ASE Accepting Applications for Chairman’s Scholarship
The National Institute for Automotive Service Excellence (ASE) is accepting applications for the ASE Chairman’s Scholarship for the 2026-27 academic year. The deadline to apply is March 31. The scholarship is awarded annually to a student pursuing a career as an automotive service and repair technician. Applicants must be a graduating high school senior or […]
Waymo Partners With TechForce Foundation to Fund Technician Scholarships in Nine Cities
Waymo announced today a partnership with the TechForce Foundation to fund 28 tuition scholarships for students and working technicians enrolled in technical and community college programs. The scholarships will initially be awarded in Boston, Washington, D.C., New York City, Seattle, Denver, Phoenix, Chicago, Houston and Miami, with potential expansion as the partnership grows. “This partnership […]
Washington State Senate Passes Insurance Fraud Bill with Collision Repair, Appraisal Provisions
Legislation would expand the definition of insurance fraud and extend statute of limitations to 10 years. The Washington State Senate passed legislation Feb. 17 that would upgrade insurance fraud to a class B felony, expand the definition of the crime to cover vehicle repair billing fraud and appraisal manipulation, and extend the statute of limitations […]
Travelers Launches AI-Powered Claims Assistant for Auto Damage Claims
The Travelers Companies Inc. today announced the launch of an artificial intelligence-powered voice assistant designed to handle auto damage claim calls. The AI Claim Assistant, developed using OpenAI’s models and Realtime API, uses speech recognition and language processing to guide customers through filing auto damage claims by phone. Travelers said the system can provide policy […]
Georgia Insurance Commissioner Announces Auto Insurance Rate Reductions Totaling $25 Million in Savings
Georgia Insurance and Safety Fire Commissioner John F. King announced auto insurance rate reductions from Allstate North American Insurance Company and three Country Mutual Insurance affiliates, with combined projected savings of approximately $25.2 million for Georgia policyholders. Commission King announced Feb. 9 that Allstate filed a 5% reduction in private passenger auto insurance rates, projected […]
Thatcham Research Survey Finds 73% of UK Repair Professionals Report Growing Skills Shortage
More than 70% of vehicle repair and salvage professionals in the United Kingdom say the sector is facing a skills shortage driven by increasing vehicle complexity, an aging workforce and competition from other industries, according to a survey released Feb. 11 by Thatcham Research. The survey, conducted in partnership with the Centre for Economics and […]
AASP/NJ to Launch 2026 Education Series With Estimating Workshop
Two-part program will begin Feb. 25 with second part taking place at Northeast Trade Show in March. The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) will open its 2026 educational programming with a two-part estimating workshop focused on final bill review processes and profitability metrics. “The Final Review Advantage,” scheduled to begin Feb. […]
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