Following the test in Texas and Oklahoma announced in June, the largest private passenger auto insurer in the U.S. will reintroduce CAPA-certified non-OEM collision repair parts. State Farm announced to its Select Service shops yesterday, December 6, that due to continuing supply chain issues it will reintroduce expanded specification of non-original equipment manufacturer (non-OEM) collision […]
Pre-Registration for Northeast Trade Show Open
The Alliance of Automotive Service Providers of New Jersey’s (AASP/NJ) announced that attendee pre-registration for free admission to its flagship event, the annual NORTHEAST Automotive Services Show, is now open online. The 2023 show is scheduled for March 17-19, to the Meadowlands Exposition Center in Secaucus, N.J. The show typically draws over 6,000 collision repair […]
Scott Bridges Named Senior Vice President USA Fix Network
Newly created position includes U.S. sales and franchising division. The Fix Network announced Scott Bridges is the company’s new senior vice president, USA. In this newly created role, Bridges, who was previously the vice president of sales for ProColor Collision, will be responsible for leading Fix Network’s sales and franchising divisions in the United States. […]
James Doss Named CFO at PARTS iD
PARTS iD, Inc. (NYSE American:ID), the owner and operator of a digital commerce platform for the automotive aftermarket, announced the appointment of James Doss as its Chief Financial Officer effective January 1, 2023. Doss will assume the role following the retirement of current Chief Financial Officer Kailas Agrawal at the end of this year. “We […]
AM Best Outlook on U.S. Personal Lines Insurance Segment Remains Negative
Personal auto physical damage loss ratios have deteriorated as severity has increased since the end of 2021. Innovative use of technology necessary to strengthen claims handling. AM Best announced today is maintaining its negative market segment outlook on the U.S. personal lines insurance segment for 2023, primarily due to significant deterioration in reported results for […]
J.D. Power Survey Says Auto and Home Insurance Claims Processes Suffer Digital Growing Pains
Customer satisfaction with claims experience falls again as insurers struggle to manage long cycle times via digital channels. The ongoing digital transformation of the property and casualty (P&C) insurance industry has hit some speedbumps when it comes to customer satisfaction among those who use insurers’ digital channels to manage their claims. According to the J.D. […]
USAA to Leverage CCC Intelligent Solutions Digital Capability to Streamline First Party Casualty Claims
CCC Intelligent Solutions Inc. announced the introduction of the CCC First Party Claim Portal, a new digital capability to streamline and improve the casualty claims process for insurance customers and their policyholders. The First Party Claim Portal enables injured parties to digitally interact with their insurer, exchange information pertaining to an auto-related injury claim and […]
Driven Brands to Migrate Glass Businesses to Auto Glass Now Brand, Announces 10th Acquisition
Driven Brands Holdings Inc. (NASDAQ:DRVN) announced that it will be migrating its glass servicing business to the Auto Glass Now (AGN) brand beginning in January 2023. Since entering the U.S. glass business less than a year ago, Driven Brands has grown to approximately 175 locations and over 700 mobile units through a series of acquisitions […]
Copart Announces Hiring of New Chief Financial Officer and Chief Legal Officer
Copart, inc. (NASDAQ:CPRT) announced the addition of two new members to its leadership team today: Chief Financial Officer Leah Stearns and Chief Legal Officer Paul Kirkpatrick. Stearns will lead Copart’s finance and accounting functions to help enable the company’s continuing profitable growth. She is a seasoned Fortune 500 executive, serving most recently as chief financial […]
Independent Collision Repair Facility Revenue at Record Level in 2021
Revenue was above 2019 levels after suffering a decline in 2020 due to the impact of government shutdowns at the start of the pandemic. The latest statistics from the U.S. Census Bureau shows that independent collision repair facility revenue increased above both 2020 and 2019 levels as traffic and accidents increased from the pandemic lows […]
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