VIVE Collision, which recently opened its 51st location on the East Coast, announced that Stephanie Yocum has been named Chief People Officer. Yocum’s responsibilities include managing the entire employee life cycle—from talent acquisition and employee engagement to development and culture alignment. As part of VIVE’s senior leadership team, she will help guide strategy, shape organizational […]
AM Best Places Stable Outlook on U.S. Personal Lines Insurance Segment as Auto Insurance Market Improves
Regulatory approvals of insurance premium rate increases helping market recover. AM Best has revised its outlook to stable from negative for the U.S. personal lines insurance segment for 2025, which corresponds with a change to the personal auto outlook. The shift in the personal lines segment outlook cites improved rate and pricing conditions, particularly in […]
Shawn Hezar Named Chief Corporate Development Officer at Caliber
New role to oversee strategic partnerships and evaluate growth opportunities. Caliber announced today that it has appointed Shawn Hezar, its current Chief Client Officer, to the newly formed position of Chief Corporate Development Officer. In his new role, Shawn will be responsible for evaluating opportunistic acquisitions, supporting Caliber’s efforts to diversify its offerings, and building […]
Crash Champions Raises $50,000 For Navy SEAL Foundation
The Crash Champions Collision Repair Team, as part of its ongoing support of the military community and U.S. Armed Forces nonprofit organizations, this week announced a contribution of $50,000 to the Navy SEAL Foundation. The gift was presented on behalf of Crash Champions team members who purchased and proudly displayed special-edition polos and T-shirts representing […]
SEMA Urges President-Elect Trump to Reject EV Mandates
Responding to an active effort to convince President-elect Trump to retain the Biden-Harris Administration’s tailpipe rules and forgo a key campaign promise to halt electric vehicle mandates, the Specialty Equipment Market Association (SEMA) urged the incoming Administration to stay the course and reject widely unpopular electric vehicle mandates. SEMA’s letter to the President-elect follows a […]
Boyd Group Announces CEO Succession Plan
Tim O’Day to be succeeded by Brian Kaner in May 2025. Boyd Group Services Inc. (TSE: BYD) announced that, effective May 14, 2025, Chief Executive Officer Timothy O’Day will step down from his current role, to be succeeded by Brian Kaner, current President and Chief Operating Officer of Boyd. These changes are planned to be […]
Nexterra Solutions Launches Choice Repair Network Referral Program
Announces agreement with Certified Collision Group covering North America. Nexterra Solutions, LLC, the international automotive restoration, claims and service contracts management provider to the insurance and automotive aftermarket sectors, announced yesterday the alignment of its auto physical damage service divisions. With the Nexterra Solutions umbrella launch, the firm now provides a highly scalable, diverse, customizable, […]
Frank Petrane Named President at Maaco
Maaco announced that it has appointed Frank Petrane to serve as its Brand President. Prior to his appointment, Petrane served as Senior Vice President of Fleet Programs at Driven Brands. Petrane has spent more than 18 years in roles of increasing responsibility at Driven Brands, after starting with Maaco as a National Account Manager in […]
J.D. Power Reports Digital Claims Reporting Now Outperforms Phone-Based Communication
Customer satisfaction with digital claims process surges as Carriers Add Features like automatic collision notification and body shop selection tools. According to the J.D. Power 2024 U.S. Claims Digital Experience Study, released today, auto and home insurance carrier investments in new mobile app features are resulting in significantly higher customer satisfaction scores. Overall satisfaction with […]
AASP-MN Announces 23rd Annual Race for Automotive Education February 24-27
The Alliance of Automotive Service Providers on Minnesota (AASP-MN) announced the 23rd Annual Race for Automotive Education is planned for February 24-27 at ProKart Indoor Racing, Burnsville, Minn. The event serves as the Alliance’s primary fundraiser for its Automotive Education Fund, which provides financial resources to support automotive students, enhance automotive programs, and raise awareness […]
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