Legislation includes both collision repair and auto glass. Does not require use of OEM parts included in recommendations. The New Hampshire House of Representatives on Thursday concurred with Senate amendments to a bill prohibiting insurance companies from knowingly fail to pay a claims based upon OEM collision repair procedures. The bill keeps New Hampshire’s existing […]
IAA Opens Third Branch in Houston Metro Area
Insurance Auto Auctions Inc. (IAA), a business unit of global vehicle remarketing and technology solutions provider KAR Auction Services Inc. (NYSE:KAR), announces the opening of its third location in the Houston metro area and the 17th branch in the state to accommodate increased customer needs. The new location, IAA Houston South, is approximately 35 miles […]
HLDI Reports Ford F-150 Repair Costs Remain Steady Despite Aluminum Parts
While repair costs have not increased due to aluminum, analysis shows longer time to repair vehicles and higher claim frequency. The Highway Loss Data Institute (HLDI) reports that Ford’s switch to aluminum for the body of the F-150 pickup hasn’t resulted in higher repair costs, in part because the company is pricing the aluminum parts […]
Saint-Gobain Brings Farécla into Refinish Solutions Group
The Refinish Solutions Group (RSG) announced Farécla as a new member of the alliance. RSG, an initiative by Saint-Gobain is an alliance of collision repair industry suppliers leveraging their expertise to help collision centers optimize refinish processes to improve profitability. The addition of the product portfolio from Farécla, combined with the extended sales team of […]
PPG Launches Delfleet One Commercial Coatings in US, Canada
Next-generation coatings provide outstanding color matching, productivity boost, ultra-low VOC emissions. PPG (NYSE:PPG) announced the introduction of its Delfleet One paint system to the U.S. and Canadian markets. This complete and compact line of advanced coatings is formulated to address the refinish needs of the commercial transportation industry. PPG engineered these next-generation coatings to […]
Nevada Non-OEM Collision Repair Parts Bills Dies with End of Legislative Session
Bill that would have required insurers to pay for OEM parts for 60 months from a vehicle’s manufacture date did not make it to a vote. Nevada Assembly Bill 173 (AB 173) that sought to increase restrictions on insurer’s requirements that collision repair facilities use non-OEM collision repair parts died with the expiration of the […]
J.D. Power Reports Auto Insurance Customer Satisfaction at Record High Levels
With a quarter of auto insurance customers adopting direct-to-consumer auto insurance models, superior digital interaction improves customer experience. The last decade of seemingly non-stop direct-to-consumer advertising and heavy investment into digital self-service technologies have driven roughly one-fourth of auto insurance customers to adopt direct distribution models that bypass agents in favor of do-it-yourself tools. According […]
Auto Dealer Software Provider Settles Federal Trade Commission Data Security Allegations
An Iowa company that sells software and data services to auto dealers has agreed to take steps to better protect the data it collects, to settle Federal Trade Commission allegations that the firm’s poor data security practices led to a breach that exposed the personal information of millions of consumers. In a complaint, the FTC […]
CIECA Announces Details of Executive Director Search
The Collision Industry Electronic Commerce Association (CIECA) announced details of the the industry-wide search it will conduct to fill the position of executive director to replace Fred Iantono who is stepping down at the end of July. The Executive Director is a contract position and applicants must apply by July 12. For more information about […]
Automotive OEM and Aftermarket Associations Relieved Over Suspension of Mexico Tariff Threat
Auto industry and insurers already concerned about impact of tariffs on parts prices were concerned Mexico tariffs would have had enormous impact on costs and ultimately premiums. Several automotive industry association expressed relief that the U.S. and Mexico reached an agreement last week to remove the threat of U.S. tariffs on products from Mexico. The […]