Satisfaction with repairable claims rises as cycle times shorten, and Amica ranks highest. Auto insurance customers whose vehicles were repaired reported higher satisfaction with their claims this year, while those whose vehicles were declared total losses reported lower satisfaction for a third consecutive year, according to the J.D. Power 2026 U.S. Auto Claims Satisfaction Study […]
Driving Force Collision Network Enters Connecticut with Acquisition
Driving Force Collision Network has acquired Brothers Auto Body in Cromwell, Connecticut, adding its ninth location and its first in the state. The transaction closed Oct. 2 and was announced Oct. 28. The deal carries Driving Force, an MSO built around luxury and electric vehicle repairs that require OEM certification, into a fourth Northeast state […]
IIHS Study Links Utah’s 0.05% BAC Limit to Lasting Drop in Alcohol-Related Crashes
Advocates for Highway and Auto Safety urges other states and Congress to follow Utah’s lead. Utah’s move to lower the blood alcohol concentration (BAC) limit for drivers to 0.05% from 0.08% was associated with a nearly 9% reduction in alcohol-related crashes over the following four years, according to a study released Oct. 27 by the […]
Michigan Auto Body Association Draws More Than 100 Registrants to Inaugural Open House
The Michigan Auto Body Association held its first event Oct. 23, an open house at America’s Most Wanted 4×4 in Burton, Michigan, that drew more than 100 registrants from among collision repairers, vendors and industry partners in just over a month after it was announced. The association launched in September as an affiliate of the […]
Consumer Sentiment Holds Steady in Final October Reading on Purchasing-Power Concerns
Final figure revised up from the preliminary reading but remains 10% below a year ago as rising interest rates sink buying conditions for durable goods. Consumer sentiment slipped 0.2% in October in the final reading from the University of Michigan Surveys of Consumers, with the Index of Consumer Sentiment at 48.0, down from 48.1 in […]
Mazda Selects CCC to Deliver Promotional Parts Pricing to Collision Repairers
Participating Mazda dealers can offer promotional prices on OEM parts inside the estimating workflow used by more than 30,000 repair facilities. Mazda has selected CCC Intelligent Solutions Inc. as its parts technology provider for promotional pricing offered by participating dealers across the United States, CCC announced Oct. 27. Through CCC, participating dealers can make promotional […]
Norfolk CBP Seizes 543 More Radiators Imported Under Stolen Identity
Fifth radiator shipment tied to identity theft at the port since late August. U.S. Customs and Border Protection officers at Norfolk, Virginia, seized 543 automotive radiators from China on Oct. 6 after determining the shipment had been imported using a victim’s stolen identity. The radiators, bound for an address in Los Angeles, were appraised at […]
Driven Brands Collision Group Sets Feb. 9-11 Resilience 2027 Conference in Chicago
Abra, CARSTAR and Fix Auto USA franchise partners will return to the Hilton Chicago for the network’s annual U.S. conference. Driven Brands Collision Group will hold its annual U.S. collision repair conference, branded Resilience 2027, Feb. 9-11 at the Hilton Chicago, the company announced Oct. 27. The three-day conference is the annual gathering for the […]
Carfax Used Car Index Rises 0.1% in October as Hybrid and EV Prices Keep Falling
Lease returns pushed used hybrid and EV prices down for a second month while SUV and van prices climbed. Average listing prices for used vehicles on Carfax rose 0.1% in October, a flat month for the index overall, as declining prices for used hybrids and electric vehicles offset gains for SUVs and vans and minivans, […]
AASP/NJ Inducts Dennis Cataldo Jr. into Hall of Fame at Annual Meeting
The association also re-elected six directors and named Fantastic Plastic and Petty Motorworks its shops of the year. The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) inducted Dennis Cataldo Jr. of D&M Auto Body in Old Bridge into its Hall of Fame at its annual meeting Oct. 21 at Gran Centurions in Clark, […]
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