AutoClaims Direct (ACD) announced the launch of Self(ie), an all-new, fully-enhanced version of the company’s photo estimating solution to speed up the processing and resolution of claims.
The new release was built from the ground up with a modern and intuitive user interface that requires no downloads and can be white labeled for insurers. When a claim qualifies for photo estimating, ACD promptly sends a Self(ie) link to the vehicle owner through a text message or email. Customers are then guided step-by-step through a smart user experience and all photos are immediately transmitted back to ACD allowing appraisers to assess