Progressive announced that in the coming months, it will change the way it uses its Service Center facilities to service the collision repair needs of its customers. The company’s 68 Service Centers will stop being a drop-off/pick-up point for customer vehicles. All Service Center employees will be offered claims jobs, and most Service Centers will remain regional claims offices. This will enable Progressive to continue maintaining a local presence in the communities where it does business.
Current collision repair shops that support their local Service Centers will be invited to transition to the Progressive network of nearly 3,000 approved repair
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