According to Thatcham Research, the United Kingdom-based motor insurers’ automotive research center, challenging decisions lie ahead for body shops, as modern vehicles trigger need for specialized repair strategies. The organization announced a new partnership with Business Success Global (BSG) to bring a leadership and management development program to market to help repairers respond to changes in the industry brought about by vehicle technology.
Dean Lander Head of Repair Sector Services, Thatcham Research said, “Gone are the days of accepting every job that comes into the workshop – the investments required to cover all bases are just not feasible. Tough management
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