The Automotive Management Institute (AMi) released details of its online collision repair course offerings. AMi has aligned industry training into comprehensive educational curriculum, that once completed, provides certificates and professional designations for Collision Repair Customer Service Reps, Office Managers, Managers and Master-Level General Managers. Improve KPI’s and profitability by starting in the front office.
Later this year AMi plans to launch a professional designation for Estimators.
Course include:
Mike Anderson Series
- Improving CSI – On the Phone – Length: 30 mins AMi Credit Hour: 1
- Improving CSI – During the Sale – Length: 65 mins AMi Credit Hour: 2
- Improving
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