A panel of nine industry experts offered predictions and advice for shops looking to succeed in 2023 and beyond during the “Shop of the Future” panel discussion at the Alliance of Automotive Service Providers of New Jersey’s (AASP/NJ) flagship event – NORTHEAST 2023 Automotive Services Show – this past March.
When it comes to EV readiness, panelists agreed that the majority of the industry is unprepared, though there was unanimous agreement that the future will see a situation where only shops will require certification to work on EVs, so shops of the future will need to make investments in the
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