Insurance Auto Auctions, Inc. (IAA), a business unit of KAR Auction Services (NYSE:KAR), has implemented an enhanced appraisal offering that provides increased flexibility and choice for IAA Inspection Services customers as part of its IAA Total Loss Solutions suite of products that directly impacts the opportunities to improve customer satisfaction and more effectively manage costs during the total loss claims process.
The ability for insurance customers to receive an appraisal is now fully integrated into IAA’s client facing, inventory management system, CSAToday. This integration allows customers to maintain existing appraisal vendor relationships, or to have IAA manage the appraisal process.
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