MS&AD, the fifth largest property and casualty insurer globally, will use artificial intelligence (AI) technology from Tractable to analyze photos of vehicle damage on auto insurance claims in Japan, speeding up recovery for its policyholders.
MS&AD will deploy the AI across both of its subsidiaries, Mitsui Sumitomo Insurance (MSI) and Aioi Nissay Dowa Insurance (ADI), where it will be used across hundreds of thousands of auto claims a year, accelerating how quickly each is processed by as much as two weeks per claim.
Keiji Goto, GM for Technical Support, Claims Division at MSI, said, “By applying Tractable’s market-leading AI, we
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