Mitchell International today released the Auto Physical Damage Edition of its Industry Trends Report (ITR) for the second quarter of 2019. In this quarter’s report, Mitchell executive experts share insights on achieving humane automation, avoiding “decision fatigue” in claims management, and the impact of weather on auto-related claims.
As industries continue to discover how artificial intelligence and other types of advanced automation can transform their businesses, it is critical to ensure that people remain at the center of technological innovation.
In his article, Property & Casualty in the Age of Humane Automation, Mitchell President and CEO Alex Sun