Crawford & Company and ClaimGenius, an artificial intelligence (AI) and image analytics company, are collaborating on AI solutions that the two companies say will improve the processing speed and accuracy of automobile insurance claims.
The solution will integrate Crawford’s WeGoLook and ClaimGenius’ AI predictive image analytics product to provide virtually instant damage analysis and claim estimates, streamlining claim workflows, improving cycle time, reducing associated processing costs and resulting in higher customer satisfaction.
The integrated workflow solution launched in August for Crawford’s global clients in North American countries and will drive efficiencies, speed, and accuracy and productivity improvements for the automobile