Quality Collision Group has named Paul Williams chief operating officer, giving the McKinney, Texas-based operator of OEM-certified collision repair centers a dedicated operations executive over a portfolio of more than 100 locations in 13 states.
Paul Williams was named chief operating officer at Quality Collision Group.
Williams will serve on QCG’s executive leadership team and oversee operations across the company’s collision repair brands. Operations leadership has become a pressure point for certified-repair consolidators, which must standardize manufacturer-required procedures, equipment and training across geographically dispersed locations while competing for technicians in the same labor market as dealership and independent shops.
Williams