CCC digital and AI solutions to support drivers after a collision as the number of promotionally priced OEM parts available to repairers triples.
CCC Intelligent Solutions Inc. (CCC) today announced that it was selected by BMW of North America to help enhance the post-collision experience for its drivers. By integrating CCC technology into its customer-facing digital experience, BMW now makes it easier for drivers in the U.S. to find and connect with certified collision repair centers, request photo estimates and gain early insight into repair costs. At the same time, the number of BMW certified parts available to repairers has been significantly expanded through CCC Parts, helping shops access competitively priced original BMW components.
To help more drivers connect with BMW-certified repairers, CCC’s technology has been integrated into BMW’s Certified Shop Locator to enhance its functionality. Through CCC OEM Net Refer, BMW Certified Collision Repair Centers (CCRCs) with CCC Engage can now offer drivers the ability to request a photo estimate or book an appointment directly through the locator. These shops can also enable CCC’s AI-powered Repair Cost Predictor, which analyzes driver-submitted photos to instantly generate a repair cost range, giving consumers early insight into potential damage before scheduling a formal estimate or filing a claim.
Through CCC Promote, the number of eligible promotionally priced BMW parts available in 2025 has tripled making it easier for more than 30,500 repair facilities to access BMW parts from participating dealers using CCC Parts. BMW has also designated CCC Parts as its platform for managing dealer rebate programs, helping dealers streamline incentives and maintain consistency across the network.
“BMW is improving how drivers and repairers engage after a collision,” said Andreas Hecht, senior vice president of mobility at CCC. “We’re proud to support that commitment through technologies that simplify the repair journey, increase visibility into shop performance and help enable access to original BMW parts.”
More information about CCC’s OEM solutions is available online.