CollisionWeek

Your source for the latest collision repair industry news, statistics and trend analysis.

  • News
  • Research
  • Feature
  • Subscribe
You are here: Home / News / North Carolina Fines Members, Universal Insurance Companies $113,000 for Market Conduct Violations

North Carolina Fines Members, Universal Insurance Companies $113,000 for Market Conduct Violations

May 2, 2025 By CollisionWeek Editor

North Insurance Commissioner Mike Causey announced May 1 that he has fined two insurance companies, The Members Insurance Co. and Universal Insurance Co., $113,000 following a market conduct examination.

Members and Universal, which are licensed to write private passenger automobile and homeowners’ insurance policies in North Carolina, are owned by Auto Club Group.

At the request of the Department of Insurance, Members and Universal agreed to refund policyholders more than $2.6 million, including interest, and have submitted a corrective action plan to address violations found in the market conduct examination.

“I’m happy that we were able to get Members and

Subscribers need to be logged in to see rest of this article. Please Login to access. If you're not a subscriber, click here for information on our satisfaction guaranteed subscription options. 

Filed Under: News Tagged With: Fines, Insurance Department, Market Conduct Examination, North Carolina

Interview Sponsors

IBIS Publisher Partner

Login

Remember Me
Subscribe | Lost your Password?

Tags

AAA AASP/NJ Acquisitions Advanced Driver Assistance Systems Agreements Signed AkzoNobel Annual Conference Auto Care Association Auto Insurance Automotive Service Association Autonomous Vehicles Awards Axalta Coating Systems Board of Directors Boyd Group California Canada Career and Technical Education CARSTAR CCC Collision Repair Education Foundation Coronavirus Crash Champions Donations Earnings Electric Vehicles Florida I-CAR Lawsuits legislation LKQ Corporation National Auto Body Council Network Affiliations New Jersey New Vehicle Sales Non-OEM Parts Openings People PPG Industries Regulations Right to Repair Scholarships Texas United Kingdom Workforce Development

Recent Articles

  • Manheim Used Vehicle Value Index Down 0.6% in First Half of July July 24, 2026
  • Kirmac Collision & Autoglass Opens 29th Location in Penticton, British Columbia July 24, 2026
  • Auto Physical Damage Premiums Decline in Texas and Florida as Overall Total Rises 1.3% July 24, 2026
  • IIHS Finds Waymo Driverless Vehicles Crash 68% Less Often Than Human Drivers July 24, 2026
  • SCRS Partners With Savi to Help Members Navigate Federal Student Loan Overhaul July 24, 2026
  • Massachusetts Appraiser Board Adopts Ruling Requiring Repair Shops to Keep Licensed Appraisers July 23, 2026
  • Root Launches Behavior-Based Auto Insurance in New Jersey, Its 37th State July 23, 2026

CollisionWeek Membership

  • Login
  • Lost Password
  • Membership Details
  • Register
  • Sponsors
  • Subscription Information
  • Terms of Use for CollisionWeek

More Information

About CollisionWeek
Contact Us
Privacy Policy
Event Calendar
Take the Collision Repair Business Conditions Survey

Copyright 1999-2025 - QuanDec Corporation - All Rights Reserved · Log in