Crash avoidance features have proven safety benefits, but majority of vehicle owners report problems with the technology following repairs. Consumers who had repairs performed at OEM dealers report fewer post-repair problems.
The Insurance Institute for Highway Safety surveyed owners of vehicles equipped with front crash prevention, blind spot detection or rearview or other visibility-enhancing cameras. Among those who reported that at least one of those systems had been repaired for any reason, about half said they had issues with the features after the job was completed. For respondents that reported they had a repair performed to the systems following repairs