American Family Insurance is partnering with Tractable to apply its artificial intelligence (AI) solutions. Specifically, American Family Insurance Claims Services (AFICS) will be using Tractable as part of its claims subrogation settlement process.
American Family is one of the earliest top ten private passenger auto carriers in the US to apply Tractable’s AI to claims, demonstrating the carrier’s industry leadership in leveraging advanced technological solutions to create customer-driven experiences.
AFICS is launching the partnership by applying Tractable’s AI Subro solution to its current inbound subrogation operations; the AI will review requests made by one insurance carrier to another with the
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