CollisionWeek

Your source for the latest collision repair industry news, statistics and trend analysis.

  • News
  • Research
  • Feature
  • Subscribe
You are here: Home / News / Ford Dealer Technicians Now Have Access to Real-Time Visual and Audio Remote Assistance Technology

Ford Dealer Technicians Now Have Access to Real-Time Visual and Audio Remote Assistance Technology

June 27, 2022 By CollisionWeek Editor

Ford dealerships across the country now have access to state-of-the-art remote viewing technology allowing them to receive real-time assistance for customer repairs from team members at the Ford Technical Assistance Center (TAC) in Dearborn.

“The remote technology is designed to assist the technicians as they’re working on vehicles – with the goal of increasing efficiency and decreasing down time for customers,” says David Green, Ford General Service Equipment Program Specialist. “This technology modernizes and simplifies our operations, benefiting everyone involved.”

The two-way, hands-free electronic headset, known as See What I See (SWIS), allows for both visual and audio communication between

Subscribers need to be logged in to see rest of this article. Please Login to access. If you're not a subscriber, click here for information on our satisfaction guaranteed subscription options. 

Filed Under: News Tagged With: Ford Motor Company

Connect

  • Email
  • Facebook
  • LinkedIn
  • RSS
  • Twitter
  • YouTube

Interview Sponsors

IBIS Publisher Partner

Login

Remember Me
Subscribe | Lost your Password?

Tags

AAA AASP/NJ Acquisitions Advanced Driver Assistance Systems Agreements Signed Auto Care Association Automotive Service Association Autonomous Vehicles Awards Axalta Coating Systems BASF Board of Directors Boyd Group California Canada Career and Technical Education CARSTAR CCC Certification Collision Repair Education Foundation Copart Coronavirus Diagnostics Donations Earnings Florida General Motors I-CAR Insurance Auto Auctions Lawsuits legislation Mitchell International National Auto Body Council Network Affiliations New Jersey Non-OEM Parts Openings People PPG Industries Regulations Service King Collision Repair Centers Texas United Kingdom Women's Industry Network Workforce Development

Recent Articles

  • Collision Repair Student Among Females Awarded Universal Technical Institute and IGNITE Worldwide Award Tuition Grants August 17, 2022
  • IAA Opens New Location in South Florida August 17, 2022
  • SCRS to Study Blend Refinish Times August 17, 2022
  • Donna Wagner Named Assistant Vice President of ASE Education Foundation August 17, 2022
  • Autel Releases Remote Expert Peer-to-Peer Diagnostic Platform Nationwide August 17, 2022
  • Collision Repair Industry Production Continued Setting Records in June August 16, 2022
  • Classic Collision Adds Second Location in Las Vegas August 16, 2022

CollisionWeek Membership

  • Login
  • Lost Password
  • Membership Details
  • Register
  • Sponsors
  • Subscription Information
  • Terms of Use for CollisionWeek

More Information

About CollisionWeek
Contact Us
Privacy Policy
Event Calendar
Take the Collision Repair Business Conditions Survey

Copyright 1999-2021 - QuanDec Corporation - All Rights Reserved · Log in