While more repairers report higher sales, the average increase was lower. More collision repair operators believe pandemic impact on sales getting worse than better.
A larger percentage of collision repair facility operators responding to the most recent Collision Repair Business Conditions survey covering January reported that sales were up, but the amount of increase was less than reported in December. The shop-size weighted sales comparison to last year declined for the month as the effect of January’s relative strength last year, before the pandemic began, impacts the year-on-year comparisons.
Respondents had expressed optimism that the year-on-year January sales would improve