The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) hosted its annual virtual membership meeting via Zoom on October 29. The evening presentation featured guest speaker Jay Feinman, Rutgers Law professor and author of Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It.

Jay Feinman, author of Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It, presented at the October 29 AASP-NJ membership meeting.
Feinman’s discussion addressed the ongoing claim settlement issues auto body shops experience with various insurance companies.
“Things seem to be