Suarez details how the coronavirus crisis has impacted auto insurance claims and processes in the U.S. and globally.
While driving and claims have taken a hit due to stay-at-home orders, the economy is starting to improve and claims are starting to increase. At the same time, the need to maintain social distancing in the wake of the coronavirus crisis is increasing consumer demand for simplified interactions during the claim and collision repair process, driving the adoption of digital technologies and new processes.
In our video interview, recorded on May 12 and embedded below, Ramon Suarez, Regional Managing Director with responsibility
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