CCC Information Services Inc. (CCC) announced today that a new customer engagement milestone was reached through its CCC ONE Platform. In the third quarter, CCC ONE powered nearly three million unique digital connections, one million in a single month, and enabled collision repair facilities to exchange more than 13 million individual messages with the customers they serve. The CCC ONE UpdatePlus solution, equips repairers with mobile technology to automate repair status messaging to deliver a better, more transparent repair experience to their customers.
“We have used UpdatePlus for a long time and have seen marked improvements in our customer satisfaction
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