CollisionWeek

Your source for the latest collision repair industry news, statistics and trend analysis.

  • News
  • Research
  • Feature
  • Subscribe
You are here: Home / News / J.D. Power Reports Customers Disabling Overbearing ADAS Systems

J.D. Power Reports Customers Disabling Overbearing ADAS Systems

August 29, 2019 By CollisionWeek Editor

Some alerts on Advanced Driver Assistance Systems (ADAS) are so annoying or bothersome that many drivers disable the systems and may try to avoid them on future vehicle purchases, according to the J.D. Power 2019 U.S. Tech Experience Index (TXI) Stud. This is a major concern for automakers keen to market these lucrative technologies and pave the way for more highly automated vehicles in the future.

 “Automakers are spending lots of money on advanced technology development, but the constant alerts can confuse and frustrate drivers,” said Kristin Kolodge, Executive Director of Driver Interaction & Human Machine Interface Research at

Subscribers need to be logged in to see rest of this article. Please Login to access. If you're not a subscriber, click here for information on our satisfaction guaranteed subscription options. 

Filed Under: News Tagged With: Advance Driver Assistance Systems, Customer Satisfaction, J.D. Power

Interview Sponsors

IBIS Publisher Partner

Login

Remember Me
Subscribe | Lost your Password?

Tags

AAA AASP/NJ Acquisitions Advanced Driver Assistance Systems Agreements Signed Annual Conference Auto Care Association Automotive Service Association Autonomous Vehicles Awards Axalta Coating Systems Board of Directors Boyd Group California Canada Career and Technical Education CARSTAR CCC Classic Collision Collision Industry Electronic Commerce Association Collision Repair Education Foundation Coronavirus Crash Champions Diagnostics Earnings Electric Vehicles Florida I-CAR Lawsuits legislation LKQ Corporation National Auto Body Council Network Affiliations New Jersey New Vehicle Sales Non-OEM Parts Openings People PPG Industries Regulations Right to Repair Scholarships Texas United Kingdom Workforce Development

Recent Articles

  • Happy Holidays from CollisionWeek December 12, 2025
  • Record 122 Million Travelers Expected in U.S. During Year-End Holidays December 12, 2025
  • U.S. Property/Casualty Industry Posts $35 Billion Underwriting Gain Through September December 12, 2025
  • State Farm Approved for 5.9% Auto Insurance Rate Decrease in Louisiana December 12, 2025
  • Solera Reports AI-Powered Estimating Cuts Cycle Times, Boosts Shop Revenue December 12, 2025
  • AutoNation Acquires Baltimore Toyota Dealership December 12, 2025
  • Mitchell Reports Record BEV Collision Claims Frequency in Q3 December 11, 2025

CollisionWeek Membership

  • Login
  • Lost Password
  • Membership Details
  • Register
  • Sponsors
  • Subscription Information
  • Terms of Use for CollisionWeek

More Information

About CollisionWeek
Contact Us
Privacy Policy
Event Calendar
Take the Collision Repair Business Conditions Survey

Copyright 1999-2025 - QuanDec Corporation - All Rights Reserved · Log in