Farmers Insurance announced the development of a virtual human training program in collaboration with Talespin. Farmers Insurance will deliver a virtual reality (VR) training curriculum that focuses on simulating critical workplace conversations and helping employees practice key interpersonal skills.
Leadership and communication skills, often referred to as ‘interpersonal skills,’ are the fundamental attributes that allow people to communicate effectively and are critical for employees as they interact with colleagues and customers in the workplace. The first employee communication training applications Farmers and Talespin are working on focus on simulating vendor collaboration and communication with customers. These training modules are intended