Boston news radio station reports allegations of systemic low valuations on total losses. Repair association hopes Division of Insurance examines shop and insurer estimating platforms.
According to a report by Boston radio station WBUR, the Massachusetts Division of Insurance is investigating allegations by Source One Financial Corp., a Norwell, Mass. auto lender that CCC Information Services’ total loss valuation system undervalues vehicles deemed a total loss.
Source One shared dozens of total loss claims in its clients files that it believes show a pattern of lower valuations through CCC’s total loss valuations.
In response to CollisionWeek about the