PartWerx Automotive, a distributor of aftermarket body parts in Charlotte, N.C., has earned certification under NSF International’s automotive distributor certification program. To become an NSF certified parts distributor, PartWerx Automotive was required to meet NSF’s many certification requirements, which include demonstrating effective records management and inventory tracking systems to trace orders and parts throughout the supply chain. Other certification requirements include:
- ISO 9001 quality management system certification
- Business liability insurance
- Customer service procedures requiring timely order processing and communications
- A defective parts procedure, including a customer part complaint process
- A formal corrective action process for complaints and an immediate recall
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