Mitchell today released its Industry Trends Report for the fourth quarter of 2018. The report explores how intelligent automation is changing the nature of work in insurance, collision repair, and beyond. It also provides insights into key industry trends, including how to manage performance in a technology-shocked industry and the power of integration and automation in humanizing the claims process.
In this edition of the Industry Trends Report, Mitchell CEO Alex Sun discusses the significant implications artificial intelligence (AI) technology will have on the Property and Casualty and collision repair industries. Sun dives deep into the far-reaching implications AI