Assured Performance Network announced its Certified Repair Program that will ensure the repair quality output by their nearly 3,000 Certified Repair Providers. The program is based upon the 5Ms of quality production management, Machine, Method, Materials, Man and Measurement, popularized by Kaoru Ishikawa, who revolutionized quality manufacturing management around the world.
A critical detail of this innovative program is that the Certified Repair Provider documents the repair, provides the certificate, and continues to carry all related responsibility and liability. ShopOps and APEX Network Management provide the IT infrastructure to efficiently document the repair, independently validate compliance with the 5Ms, and
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