Report finds consumer use of photo based estimating for collision repair experiencing exponential growth. Supplement amount as a percentage of original estimate nearly double physical inspections.
Mitchell yesterday released the Auto Physical Damage Edition of its Industry Trends Report (ITR) for the third quarter of 2018. Mitchell provides insights in the report into three industry trends: the technology-driven changing nature of insurance risk in the Age of Automation, the importance of creating an outstanding blueprint for a proper and safe collision repair, and how having a comprehensive perspective of a claim can provide better results throughout the claims process.
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