Current Chief Claims Officer Named New President of Personal Lines Effective June 11.
The Farmers Group, Inc. announced that its current Chief Claims Officer, Keith Daly, will assume the role of President, Personal Lines effective June 11.
Since joining Farmers in 2009 through the acquisition of 21st Century Insurance, Daly has led the Claims unit through a strategic transformation to improve the customer experience. He implemented new and improved technologies, such as virtual reality training, to help train claims representatives and introduced the use
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