ACD is making the supplement process even easier for auto insurers who utilize ACD’s AutoLink virtual claims workflow platform. With ACD’s MobileSup technology, repairers can now document supplemental damage with video and alert the original appraiser in real-time to eliminate the need for a reinspection. In many cases what previously could take days can now be resolved in hours.
“The biggest way to increase customer satisfaction and expedite claims processing is to condense cycle times,” states Ernie Bray, CEO of ACD. “We are passionate about process improvement and are continuously looking to remove needless touch-points. Not every file requires a
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