Australia’s New South Wales (NSW) Government announced today the implementation of a new mandatory Code of Conduct, signed off by the motor vehicle insurance and repair industry.
NSW Deputy Premier and Minister for Small Business, John Barilaro, said the Code would lift industry standards by helping to reduce disputes between insurers and repairers and lead to more transparency of insurance assessments and repair work.
“We’ve all heard the horror stories about car owners losing out in long drawn-out disputes between insurers and repairers following an accident or, in some cases, finding themselves at the mercy of a minority of rogue