Safelite AutoGlass officially opened its fifth contact center on February 9. The facility, located at 4300 Sprint Blvd NE, Rio Rancho, N.M., has seats for up to 1,000 customer service representatives – more than 500 of the people who will fill those seats have been hired.
The new facility was announced at a public ceremony last July. Governor Susana Martinez noted last summer that the four-year commitment to 900 new jobs was the largest single job creation in New Mexico since 2009.
With this contact center opening, Safelite will have five networked facilities supporting four U.S. time zones with