The National Institute for Automotive Service Excellence (ASE) has announced the officers for its Board of Directors for 2017 and has elected two additions to its Board of Governors. The new Chair is Jeff Walker, Owner, Walker’s Automotive Service in Pleasantville, New Jersey. Ted Hayes, Owner, Hayes Chrysler Dodge Jeep in Lawrenceville, Georgia, is Vice Chair; Tom Trisdale, General Manager, Customer Quality Services, Toyota Motor North America in Torrance, California, is Treasurer; and Bobby Bassett, Manager of Training Automotive Aftermarket, North America, Gates Corporation in Ridgeland, Mississippi, is Secretary. Mike Durkin, General Director, Retail Dealer Channel, GM Customer Care &
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