Insurance fraud is rising, and more insurers are responding forcefully by automating investigations with skilled technology, according to a study of insurer tech usage by the Coalition Against Insurance Fraud.
More than 60 percent of insurers say fraud has climbed over the last three years, says the biennial study, “State of Insurance Fraud Technology.” The Coalition conducted the research in partnership with the analytics company SAS this summer. Some 86 insurers with a significant share of the property-casualty market took part.
“Insurer investments in fraud-fighting tech are paying bigger dividends, and faster. Insurers continue gaining confidence that tech is a
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