CARSTAR Auto Body Repair Experts’ proprietary EDGE program continues to grow its advanced training and education program for collision repair shop owners and managers. At the latest CARSTAR EDGE Performance Group meeting, held last week in St. Louis, Mo., CARSTAR had 132 stores participating, its largest event to date.
The program, now in its third year, has helped many of its stores achieve the industry’s highest KPIs, a measure of performance and operational efficiency, and industry leading customer satisfaction. For 2016, the CARSTAR Operations team has expanded its EDGE Performance Group platform, with the goal of continuing to raise the